Effective date: [Insert publication date]

Spark and Shine QC ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect information when you visit sparkandshineqc.com or contact us about our services.

Information we collect

When you request an estimate, schedule service, or contact us, we may collect information you provide, such as your name, phone number, email address, city, postal code, service address, cleaning needs, home-access instructions, and pet or preparation instructions.

How we use information

We use this information to respond to inquiries, prepare estimates, arrange and provide cleaning services, communicate with you, and maintain business records. The website currently loads Cloudflare Web Analytics for website performance measurement. Cloudflare says its beacon collects page-performance metrics and does not track individual end users across customer websites. The beacon does not use cookies or browser storage, according to Cloudflare.

Service providers and sharing

We use GoHighLevel/LeadConnector to host or manage website components, forms, and customer inquiries. These providers process information for us to support our business. We may also disclose information when required by law or when reasonably necessary to protect our customers, rights, or business. Spark and Shine QC does not sell customer information or use it for targeted advertising.

Cookies and similar technologies

The website and embedded service-provider components may use cookies or similar technologies needed for functionality, security, or user preferences. The live website review found a Cloudflare Web Analytics performance beacon and an embedded LeadConnector form. We did not identify Google Analytics or Meta Pixel code in the scripts reviewed. The precise cookies used by embedded components may depend on their configuration.

For more information about the platform providers, see HighLevel's Privacy Policy and Cloudflare Web Analytics data collection.

Retention and security

We retain information for as long as reasonably needed to respond to requests, provide services, maintain business records, or meet legal obligations. We use reasonable practices to protect information. No website or electronic storage system can be guaranteed to be completely secure.

Your choices and questions

To ask a question or request an update to information you submitted, contact us at [email protected] or 563-275-9720.

Changes to this policy

We may update this policy as our practices change. The updated version will be posted on this page with a revised effective date.

Spark and Shine QC
18019 49th Ave N.
East Moline, IL 61244